Warranty

You can rest assured - all LAMY writing instruments are covered by a two-year warranty against manufacturing and workmanship defects from date of purchase.

Should you experience problems with your writing instrument during this period, please contact us at service@lamyshop.se and we will advise the next steps in solving your issue.

In the rare circumstance you receive a faulty or damaged product upon delivery, please lodge a return (via the process above) and we will arrange to have the item replaced.

All faulty/damaged goods must be returned to us for inspection.

If the item is faulty, damaged, or the received product is not what was represented at time of purchase, we will cover all postage costs and provide a full refund. We will provide return paid postage information for your warranty return.