Lamy Frequently Asked Questions

1.Why does the nib of my fountain pen scratch?
 
If a nib really scratches, it feels very uncomfortable when writing, because the nib does not glide smoothly over the paper but gets "caught" in the paper fibres.

Very thin nibs will never glide as smoothly as thicker nibs. This is not possible because of the way the nib is designed, as a very fine nib penetrates more into depressions in the paper. Depending on the paper used, the EF nib is therefore scratchier than thicker nibs. On very smooth paper, however, this effect should hardly be noticeable. Also, very thin nib glide smoothier after being used for a period of time.

If a nib (regardless of thickness) scratches on very smooth surfaces, there is something wrong with it: for example there is no clean grind of the nib or the nib legs offset (unclean production, drop on the floor or due to too much lateral pressure while writing). In this case, the nib need to be changed.

In the end, it is also a matter of taste. For some, a (very narrow) nib scratches, for others it is normal.

2.Why does my fountain pen stop writing and what can I do?

Whether is a new or used pen, the ink may stop flow due to a clogged or partially clogged feed system. New pens can come with sediment in the pen while the ink in used pens can dry over time clogging the feed system (So, we suggest you clean out your fountain pen when they are not being used).

Before sending your pen to us, please clean your fountain pen thoroughly! We suggest you put the front part of your fountain pen ( nib and feed system) in a glass of water for 3-4 hours or overnignt. Afterwards, flush this part under tap water and wipe it dry. If it still doesn't work, please contatc us.